What is the apron made out of?
The Crossback is made out of 100% European linen. The linen is woven with flax fibers grown in Belgium and is then sent to the United States where we have it custom dyed.
How do I clean the apron?
Please visit our Care page.
How soon will my order ship?
Your order will be shipped out within 24 normal business hours of placing your order.
What happens if I receive a damaged item?
Well that’s no good! Please contact us immediately as damaged items must be reported within 48 hours upon receiving your order.
What if I put in the wrong shipping address?
Contact us immediately after receiving your order confirmation. Orders that are sent back to us because of an invalid address will be processed as returns. We are not responsible for items sent to the wrong shipping address.
If I just ordered something and the price is now lower can I get a price match?
Yes, we gladly offer a one-time price adjustment on items purchased at full price within 7 days of ordering. Email us at firstname.lastname@example.org with "price adjustment" in the subject line.
What is your return policy?
We are happy to accept returns on unused items within 30 days of the arrival date for US and international customers. Any shipping charges will not be returned. Email email@example.com with "Return" in the subject line or log into your account and we will take care of it right away!
Do I have the option of an exchange instead of return?
We are currently unable to process exchanges. If you would like to exchange an item(s) please process a return for a refund and place a new order.